Factor That Influences Motivation Towards Satisfaction Among Volunteers: A Case of Yayasan Sukarelawan Siswa (YES) Politeknik Metro Betong Sarawak

Abstract

This research comprises the study of factors that influence motivation toward satisfaction among Yayasan Sukarelawan Siswa (YES) Volunteers at Politeknik Metro Betong Sarawak. The study's goal is to determine the motivation factors related to volunteers, which are extrinsic and intrinsic factors that provide satisfaction to the volunteers. Following that, the study will seek to identify the factors that contribute to the satisfaction of volunteers who have participated in any volunteering activities. This research was divided into five major sections: introduction, literature review, research methodology, findings, conclusion, and recommendation. Volunteering has been shown to produce benefits related to boosting one's confidence and responsibility. Students primarily assisted with community development, sports, and education-related activities at their university. Having an array of suitable volunteering activities and good institutional networking with external agencies should be the support university provides to the student so that they will gain many benefits that enhance personal skills and future employability.