Employers' Satisfaction on The Effectiveness of The Student's Internship Program Klang Community College: A Survey for Two-Months Duration Internship Program

Abstract

A two (2) month internship program is a short period for students to experience real work in a field or industry. This quantitative study was conducted with 36 respondents who are employers of internship students enrolled in the Computer and Network System Certificate Program at Klang Community College. This questionnaire consists of two parts, namely part A and part B. Part A has 7 items on employer demographics, and part B has 21 items covering aspects of knowledge, skills, and soft skills. Overall, the results show employers' responses a high interpretation of the effectiveness of the two-month duration internship program. This study has implications for the institution to maintain momentum and improve on these aspects so that students are ready to perform internship program with full commitment and explore new knowledge.